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Disclaimer
Dubai Visa Processing Centre (DVPC) is a service provided by VFS
Global Services Pvt. Ltd. ("VFS")
VFS provides logistic and Visa Processing services to visa applicants
seeking a Dubai Visa and is only responsible for the following:
- To receive from an applicant his/her passport, completed visa
form, supporting documentation (collectively, the "Documents")
and the applicable fees. Return the relevant original Documents
back to the applicant across the counter or by courier to an address
provided by the applicant on the visa form.
- To submit the Documents to the Dubai Naturalisation and Residency
Department (DNRD), on behalf of the applicant,
- To receive a decision regarding granting of visa from the DNRD
and upload the same in respective Emirates PNR
Other Conditions:
Notwithstanding anything else to the contrary, DNRD reserves the
right to ask for further documentation and to refuse the visa application.
VFS shall not be responsible for any loss or damage to the Documents,
in any manner whatsoever. It must be noted that the grant or refusal
of the Dubai visa is at the sole discretion of the DNRD, where VFS
is neither involved in the process nor is liable or responsible
in any manner whatsoever for any delay in processing or granting
or rejecting of a visa application, as this is the sole prerogative
of the DNRD.
VFS takes every reasonable precaution while handling the Documents
of applicants. However, VFS shall not be responsible in any manner
whatsoever to the applicant for any Documents which are lost in
transit by accident, theft, natural calamities (act of god) or any
other reason outside the control of, or not arising out of a wilful
default of, VFS.
The applicant agrees and accepts that VFS neither controls the DNRD
nor does it control or operate the services provided by them. Hence,
VFS will not be liable or responsible in any manner whatsoever for
the loss or damage of applicant's Documents due to any act on the
part of the DNRD.
The applicant agrees and accepts that the courier acceptance and
delivery service through which the Documents are returned to the
applicants by VFS is operated by a third-party. VFS does not control
or operate any courier company, neither does it control or operate
any facility or service provided by the courier company. VFS disclaims
any and all liability for any loss or damage caused to the applicant
in the event that his/her
Documents are delayed/ misplaced/ lost/ damaged by the courier company,
whether such delay/ misplacement/ loss/ damage result from negligence,
accident or any other cause. In no event shall VFS and/or its representatives
be liable for any direct, indirect, punitive, incidental, special,
consequential damages or any damages whatsoever due to such delay/
misplacement/ loss/ damage of the Documents, including the applicant's
passport. Without prejudice to the aforesaid, VFS and/or its representatives
sole and exclusive liability in case a passport is lost or damaged
in transit, is limited/restricted to the reimbursement of the amount
of fees charged by the Ministry of External Affairs, Government
of India, for the replacement of a lost / damaged passport through
normal application procedure. Such reimbursement of the fee amount
will be made by VFS to the applicant only on the presentation by
the applicant of the payment receipt issued by the Ministry of External
Affairs, Government of India. The applicant agrees that the foregoing
limitation of liability is an agreed allocation of risk between
the parties and this limitation of liability is and shall be an
integral part of this disclaimer.
Demand Drafts are subject to realization.
The application fees once received by VFS from the applicant vide
demand drafts will not be refundable under any circumstances, irrespective
of whether or not the desired visa is granted by the DNRD.
Advertising material may accompany the relevant Documents at the
time they are returned to the applicant. If the applicant does not
wish to receive any such advertising material along with the relevant
Documents, the applicant must intimate the VFS in advance at the
time of submitting the Documents. Please note that no advertising
material accompanying the relevant Documents has the endorsement
of the DNRD.
VFS, in its sole discretion, may change, amend, cancel or withdraw
any or all of the terms and conditions mentioned herein at any time
without any prior notice. No employee of VFS has any authority whatsoever
to change / amend / amplify or withdraw any or all of the terms
and conditions mentioned herein without the prior written approval
of VFS.
These terms and conditions shall be governed and construed in accordance
with the laws of India. Any claims or disputes arising in relation
to the services provided by VFS to the applicant shall be subject
to the exclusive jurisdiction of the courts in Mumbai.
The applicant hereby accepts and confirms that the applicant and/or
his/her representative, prior to submitting the visa application,
has read, understood and agreed to be bound by, without limitation
or qualification, all of the terms, conditions and details provided
herein.
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