Customer Experience

At VFS Global we are committed to offer world class service to our Customers. We make an endeavor to delight and comfort our customer in every single interaction.

Your feedback is of utmost importance to us and our customer feedback process ensures you are able to reach us at any point, which helps us enhance our services further by addressing and acting on the feedback provided by you. . .

We would like to assure you every person in the organization deals with feedback with due respect and seriousness and you have the ear of the management.

For any queries related to visa application/ processing email us at:


All positive feedback is considered as compliments and is used for rewards and recognition of all staff. Your appreciation will only encourage us to strive better and continue giving our best.

You may appreciate the service provided to you by any of the following mediums:

  • Please click here to give us your positive feedback.
  • For any Survey Feedback, please email at:
  • Feedback Forms at Visa Application Center.
  • Call us on +9411 2508950 / +9411 2508951



  • You complimented the service / staff
  • VFS Customer Support team receives the compliment
  • The staff is given an appreciation certificate